The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can raise and lower temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up without help or contact a HVAC specialist like Western Mechanical, Inc.. If you’re installing it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can get adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive ample juice, Nest says you could have some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on rapidly in a short period of time.

You may worry something is suspect with your heating and cooling system, but if you just started using the Nest, we suggest you check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat professional such as one from Western Mechanical, Inc. can provide support. We can identify the issue and put in a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life more convenient, through automatic energy-efficient programming and the ability to monitor settings while you’re out. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling experts at Western Mechanical, Inc. can fix the trouble quickly.

If you’re going through strange heating and cooling behavior with your new Nest, give us a call at 435-753-5515 to request your appointment now.